Interaction Types

Interaction types are the ways a person interacts with a product (Rogers, Sharp, & Preece, 2012, p. 46). There are four different types of interactions: instructing, conversing, manipulating, and exploring. Instructing is how users carry out tasks in a system by giving it commands to follow (Rogers, Sharp, & Preece, 2012, p. 47).

Reflections

I use instructing interactions almost constantly. As an IT analyst for a pharmacy it is my job to maintain pharmacy specific software and data. Right now, I am working on data collection, transferring it from our current health information system to excel spreadsheets to be uploaded into our new information system. As I use Microsoft Excel I often add rules to highlight certain cells only if I have edited the data in them so other users can see what needs to be updated. Adding such a rule is instructing the program to perform a task based on conditions. Utilizing this allows me to highlight data without having to do it manually.

Thoughts

Interaction type is important to consider while designing applications. Through studying what instructions users typically use most we can add tasks that are automatically carried out in the background to add a better user experience. Since users frequently save their work so they don’t lose any data they have input most Microsoft Office products are now equipped with autosave. Documents and spreadsheets are automatically saved to the hard drive periodically so that the user doesn’t have to stop data entry to do it manually.

References

Rogers, Y., Sharp, H., & Preece, J. (2012). Interaction Design: Beyond Human-Computer Interaction. Chichester: John Wiley & Sons, Ltd.



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