Evaluation Thoughts

“Evaluation is integral to the design process. Evaluators collect information about users’ or potential users’ experiences when interacting with a prototype, a computer system, a component of a computer system, an application, or a design artifact such as a screen sketch. They do this to improve its design. Evaluation focuses on both the usability of the system…and on the users’ experience when interacting with the system” (Rogers, Sharp, & Preece, 2012).

Reflections

Interaction design as a whole is truly focused on the end user experience. Every aspect comes back around to whether or not the user can utilize the product effectively and with ease. Evaluation expounds upon product usability observation and helps engineers and designers determine what aspects of the product needs improvement and what they got right with the initial design.

Thoughts

As we have been working on developing our new health information system evaluation has been key in helping decide which applications we want to implement and which ones aren’t suited for our facility. Being able to let end users work in these applications and give feedback on them has allowed for our decisions to be based on what affect they will have on our future state workflow.

References

Rogers, Y., Sharp, H., & Preece, J. (2012). Interaction Design: Beyond Human-Computer Interaction. Chichester: John Wiley & Sons, Ltd.

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